Legal Terms Behind DANA and QRIS
Our Legal terms explain who may open an account, which details are needed for verification, and how access works where local law permits. You remain responsible for entering accurate account details and keeping your login credentials private. We may ask you to confirm identity before an
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account action, wallet change or withdrawal record is processed. Payment records for DANA, OVO, GoPay, QRIS, bank transfer and virtual account are kept alongside the related account activity so we can trace a status question. The terms also describe restricted conduct, policy updates, service interruptions and
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the process for raising a dispute. Eligibility depends on local law, and the wording can differ when Indonesian requirements apply. Read the full Legal text before opening an account, especially if you use a shared device or a wallet registered to another name. If a clause
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is unclear, our support route can point you to the right policy contact without asking you to repeat payment details in an open message.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.